AccessEz Accessibility Statement

AccessEz is dedicated to improving accessibility for all users, including those with disabilities. We are continuously working to enhance our app and ensure it meets accessibility standards and guidelines, striving to offer an inclusive browsing experience for everyone.

Conformance Status

This app follows the Web Content Accessibility Guidelines (WCAG) 2.1, which are categorized into three levels: Level A, Level AA, and Level AAA. While AccessEz strives to meet the highest standards, it is currently partially compliant with WCAG 2.1 Level AA.

Technical Information

AccessEz is fully compatible with Shopify environments. The app is built using the following technologies:

HTML
CSS
JavaScript
Node.js
MongoDB

AccessEz Features

The app provides a range of accessibility features that allow for an optimized and inclusive user experience. Here is a list of features available:

Select Language: Choose from multiple language options to adjust the widget to your preferred language.
Highlight Links: This feature highlights links for better visibility and navigation.
Bigger Text: Increases text size for better readability.
Contrast: Adjusts contrast for users who need a higher visual distinction.
Text Spacing: Modify the spacing between text for better readability.
Pause Animations: Enables users to pause animations that could be distracting.
Hide Images: Hides images for users who prefer a text-only experience.
Line Spacing: Adjusts the line spacing for improved reading clarity.
Highlight Headings: Headings are highlighted for easier navigation.
Reading Mask: Adds a reading mask to help focus on specific content.
Reading Guide: A guide is added to help with reading text.
Brightness: Adjusts the brightness of the content to suit the user's preference.
Saturation: Controls the saturation of colors for better visibility.
Dyslexia Friendly: Adjusts font styles to aid those with dyslexia.
Mute Sounds: Mutes sound on the website for those with hearing sensitivity.
Text Alignment: Customize text alignment for easier reading.
Big Cursor: Enlarges the cursor for easier navigation.
Text to Speech: Allows the website content to be read aloud.
Voice Navigation: Enables voice navigation for a hands-free experience.

Notes & Feedback

We are committed to providing regular updates to improve the accessibility of AccessEz. We value feedback from all users and encourage you to let us know if you encounter any issues or have suggestions.

Please note that we cannot address accessibility concerns related to third-party websites, but we are happy to assist you in contacting these websites if necessary. For any issues encountered with linked sites, we recommend reaching out directly to those site owners.

We continually strive to make the web more accessible and inclusive for everyone, and we are dedicated to improving the features offered by AccessEz.

Shipping & Returns Policy

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay, Paypal, Amazon Pay, Google Pay, Shopify Payments, Vemno and Sezzle (Buy Now, Pay Later).

WHERE DOES LUNA MAGIC SHIP?

U.S.A.: Luna Magic ships to addresses in the fifty United States, excluding P.O. boxes.

INTERNATIONAL: We also ship internationally to countries available at checkout. For international orders, we are not responsible for customs clearance, delays or compliance. Please confirm with your local customs agency to ensure that your order complies with local regulations.

WHAT ARE YOUR SHIPPING RATES?

All shipping options and rates are automatically calculated at checkout.

I'VE PLACED MY ORDER, WHEN WILL IT SHIP?

Please allow 1-2 business days to process and prepare your order for shipment. During high peaks and high demand time periods, please allow up to 2-3 business days. Please note that all fully processed sales orders are final.

MAY I CHANGE MY ORDER ONCE IT HAS BEEN SUBMITTED?

Before your order has been sent for shipment, our Customer Care team can help you change your order. If you need to make changes to your order, please contact us at hola@lunamagic.com.

MY ITEM WAS LOST OR STOLEN, MAY I GET A REFUND?

We know things happen. Unfortunately, we are not responsible for lost or stolen orders. Please inform us to that we are aware, but we strongly recommend for customers to file a claim with the shipping carrier.

I RECEIVED A DAMAGED ITEM, WHAT SHOULD I DO?

Please contact Customer Care at hola@lunamagic.com and we will gladly assist you.

CAN I EXCHANGE/RETURN AN ITEM?

Luna Magic does not process exchanges or returns of opened products. All sales are final. If you have allergies or are sensitive to some cosmetic ingredients, we recommend only purchasing one item at a time to test for any type of reaction before purchasing multiple items.

For all other inquiries, please contact us 24/7 at hola@lunamagic.com.